12. Rules for Sports Betting, Refunds, and Cancellations

12.1. The winner of an event will be determined on the settlement date of that event, and we will not recognize protests or overturned decisions for betting purposes.

12.2. If there is an error in the calculation of bets or odds (due to human error, system errors, or errors from the source of the results quoted), we will reset/correct the results.

12.3. If the result of a match is overturned by the match authority for any reason within the payout period, all winnings will be refunded.

12.4. If a draw occurs in a match where a draw option is provided, all bets on team wins or losses will be lost. If no draw option is provided, bets will be refunded if the match result is a draw. If no draw option is provided, and if overtime is played, the overtime result will be counted.

12.5. The minimum and maximum betting amounts for all events are determined by us and may be changed without prior written notice. We also reserve the right to adjust individual account limits.

12.6. Customers are fully responsible for their own account transactions. Once a transaction is completed, it cannot be changed. We are not responsible for lost or duplicate bets made by customers and will not accept difference requests due to lost or duplicate bets. Customers can view their transactions in the "My Bets" section of the Website after each transaction to ensure all requested bets have been accepted.

12.7. If the two teams are correct, the match is valid regardless of the league title to which they belong on our Website.

12.8. The start dates and times of esports events displayed on the Website are for reference only and are not guaranteed to be accurate. If an event is suspended or postponed and not resumed within 72 hours of the actual scheduled start time, the event will be void, and bets will be refunded. The exception is that any bets on whether a team/player will advance or win the event will be valid regardless of whether the event is suspended or postponed.

12.9. Official statistics from the official score provider or the official website of the corresponding match or event are used to calculate bets. If the official statistics from the score provider or official website are not available or if there is unambiguous evidence that the official statistics from the score provider or official website are incorrect, we will wait for the official result to calculate the market. PowBit reserves the right to recalculate bets based on the results changed after the event or previously calculated incorrectly.

12.10. If we publish the wrong event date, all bets are subject to the date announced by the governing authority.

12.11. If a team uses substitutes, the result is still valid as this is the team's choice.

12.12. The company reserves the right to remove events, markets, and any other products from the Website.

12.13. For an in-depth explanation of our sports betting rules, please refer to the separate page: Sports Betting Rules.