6. Your Account

6.1. Accounts can be used with multiple currencies; in which case all account balances and transactions will be displayed in the currency used for transactions.

6.2. We do not provide credit for using the Services.

6.3. If you do not comply with these Terms or if we have reason to believe you do not comply with these Terms, or to ensure the integrity or fairness of the Services, or for other reasonable reasons, we may close or suspend your account. We may not always provide prior notice. If we close or suspend your account due to your non-compliance with these Terms, we may cancel and/or void any bets and withhold any funds in your account (including deposits).

6.4. We reserve the right to close or suspend any account without prior notice and without refunding any funds. However, due contractual obligations will be fulfilled.

6.5. We reserve the right to refuse, limit, cancel, or restrict any bet at any time for any reason, including any bets deemed fraudulent to circumvent our betting limits and/or our system regulations.

6.6. If any amount is credited to your account by mistake, the amount remains our property. We will notify you when we become aware of such an error, and the amount will be deducted from your account.

6.7. If your account becomes overdrawn for any reason, you shall be liable to us for the overdrawn amount.

6.8. You must notify us immediately upon discovering any error related to your account. If we determine that you have unfairly exploited any bonuses or engaged in any other malicious behavior regarding bonuses provided on the Website, we reserve the right to block or terminate your account, in which case we are not obligated to refund any funds in your account.

6.9. Please remember that betting is purely for entertainment and recreation, and once it ceases to be enjoyable, you should stop. Never bet more than you can afford to lose. If you believe you may have lost control of your gambling, we offer self-exclusion options. Simply send a message to our customer support department using your registered email address, stating that you wish to self-exclude, and this request will take effect within 24 hours of receipt. In such cases, your account will be disabled until further notice, and you will not be able to log in. You can also use the Time Alert feature to help control the time spent in active gaming sessions. The Time Alert allows you to set reminders about the time spent in active gaming sessions and alerts you when your allocated gaming time is up. Please read our Responsible Gaming and Gambling Notice for more information.

6.10. You may not transfer, sell, or pledge your account to others at any time. This prohibition includes transferring any kind of value assets, including but not limited to account ownership, bonuses, deposits, bets, rights, and/or claims related to these assets, whether legal, commercial, or otherwise. The prohibition on the above transfers also includes but is not limited to mortgage, pledge, transfer, usufruct, brokerage, and/or donation in collaboration with a trustee or any other third party, company, natural or legal person, foundation, and/or association.

6.11. If you wish to close your account, please send an email from your registered email address to our customer support department using the link on the Website.

6.12. PowBit retains betting history data for no more than 30 days.

6.13. When a user requests to close an account, the user accepts the fact that their account will never be unlocked, and the entire account history will be permanently deleted from PowBit's database. It is recommended to withdraw all funds before closing the account.

6.14. If a user does not use the account for 12 (twelve) calendar months, PowBit may freeze the account. If a user wishes to unfreeze such an account, they must verify and confirm that the frozen account belongs to them.

Last updated