9. Withdrawing Funds

9.1. Due to the workflow of our anti-fraud system, your withdrawal waiting time may be extended until all necessary procedures are completed to provide an appropriate level of financial security for users (if required, for up to seven (7) days or longer).

9.2. Please note that if you violate the rules set forth in our Terms and Conditions, we cannot guarantee the successful processing of withdrawals or refunds.

9.3. The responsibility for withdrawing funds lies solely with the user. The Website will not refund funds that may be lost due to the receiving wallet/platform not accepting transactions from smart contracts, any specific currency, or if the user chooses the wrong transfer chain.

9.4. We reserve the right to change withdrawal fees at any time without notice.

9.5. PWB token withdrawals may take up to 24 hours to process and, in some cases, may be delayed for longer. PowBit reserves the right to withhold BFG withdrawals to verify the source of acquisition. PowBit reserves the right to limit services, deposits, or withdrawals until the investigation results are fully determined, or for any other reason at the discretion of PowBit's risk department. PowBit reserves the right to limit the number of transactions over a period without warning.

9.6. If your winnings amount to $50,000 or more, PowBit reserves the right to pay out winnings in installments over up to 30 days in extraordinary circumstances.

9.7. Regardless of the amount you win in any bet or spin (including any bonus rounds or free spins and free spins purchased on our platform), the maximum amount we are obliged to pay out is $300,000 or its equivalent ("Maximum Winning Limit") in any cryptocurrency, fiat currency, or any other currency. You acknowledge that you understand that certain games have the technical capability to win amounts exceeding the Maximum Winning Limit, but you agree that we have the right to deduct amounts exceeding the Maximum Winning Limit from your account and pay you only the Maximum Winning Limit. We reserve this right for any winnings exceeding the Maximum Winning Limit. The decision to deduct amounts exceeding the Maximum Winning Limit is based on your gaming history, bet levels, and account, as well as other information analyzed by us. Additionally, the total amount of winnings (including amounts exceeding the Maximum Winning Limit) may be credited to your account, but the amount paid will not exceed the maximum payout limit. In any case, we reserve the right to decide to pay out amounts exceeding the Maximum Winning Limit. PowBit reserves the right to pay the maximum winning limit in installments over up to 90 days.

9.8. You acknowledge that you understand that if we decide to reduce the payout to the Maximum Winning Limit amount, we will send you the corresponding letter. In such cases, upon receiving the letter, you will not make any claims to the platform, as accepting these Terms confirms that you understand the implementation of the Maximum Winning Limit on the PowBit platform. You acknowledge that you understand that the implementation of the Maximum Winning Limit is PowBit's right and does not infringe on the rights of platform users. Any claims made by users after receiving the reduction amount letter will be considered evidence of users abusing their rights to unreasonably obtain additional funds and may be considered extortion.

9.9. If you set a maximum withdrawal limit, any transactions created previously may be rejected by the risk department or automatically rejected.

9.10. You acknowledge that you understand that if you use currencies with low liquidity on most cryptocurrency exchanges and/or winning currencies or have fewer amounts in the cryptocurrency market and wish to withdraw them, we reserve the right to stop such withdrawals to convert to USDT. The list of such currencies is not permanent and may change from time to time. Therefore, each decision is made on a case-by-case basis. The decision to exchange specific currencies is at PowBit's discretion, and players may not appeal.

You acknowledge that you understand that, in such cases, the processing time for transactions may be longer than allowed by these Terms. In any event, the processing time for such transactions will not exceed 48 hours.

Last updated