Terms of Service
Crypto Swap
This Terms of Service Agreement (the "Agreement") is entered into by and between you (referred to herein as "you" or "your") and powbit.com (referred to herein as "PowBit"). Please read these terms carefully as they govern your use of PowBit Crypto Swap.
PowBit Crypto Swap is provided by POWBIT INC., a company registered under the laws of the United States, with company number 20241661890 and MSB Registration Number: 31000275098517.
Your access to and use of PowBit Crypto Swap is conditioned on your acceptance of and compliance with these terms. These terms apply to all visitors and others who access or use Crypto Swap.
PowBit Crypto Swap and any related products or services are provided strictly on an "as is" and "where-available" basis, and PowBit expressly disclaims, and you waive, all warranties, whether express or implied. Without limiting the generality of the foregoing, PowBit Crypto Swap and any related products or services are provided without any warranty of merchantability or fitness for a particular purpose.
By using PowBit Crypto Swap, you acknowledge, agree, and confirm that:
1. You can only exchange cryptocurrencies available on the PowBit platform.
2. All cryptocurrency exchange rates are set by our platform and updated in real time. The exchange rates on our platform may differ from those on other platforms or centralized exchanges (CEXes).
3. The value of cryptocurrencies can fluctuate significantly, and there is a substantial risk of economic loss when buying and/or selling cryptocurrencies. This risk is borne solely by you. By using PowBit Crypto Swap, you confirm that you have sufficient knowledge to buy and sell cryptocurrencies.
4. You may only exchange cryptocurrencies from your account balance. You cannot exchange any currency from your bonus balance.
5. Once a transaction is confirmed and cryptocurrency is deducted from your account, the tokens of the currency you selected will be credited to your balance within one hour, but in any event, no later than 24 hours from the transaction confirmation date.
6. You may use the received tokens to play games on the platform or withdraw them to your crypto wallet.
7. You understand that PowBit Crypto Swap is not covered by our gaming license and is provided by PowBit independently of our primary activities.
8. We accept no liability for fluctuations and financial risks related to cryptocurrency exchange rates. You bear all financial risks associated with exchanging tokens on our platform.
9. You understand that any damages or losses resulting from rate changes or other circumstances are borne solely by you. Under no circumstances will PowBit be liable for any losses or consequences arising from your transactions, including financial losses.
10. You understand that PowBit Crypto Swap is not a financial instrument. It is a product designed to attract new audiences to the PowBit platform.
11. You expressly agree to assume all risks associated with your access to and use of the services. You further expressly waive and release us from all liabilities, claims, causes of action, or damages arising from or in any way related to your use of PowBit Crypto Swap.
12. Users are responsible for paying all applicable taxes that may arise from the receipt of cryptocurrencies (if any) and any other taxes that may apply to the user. PowBit makes no representations regarding this. Users agree to indemnify and hold PowBit harmless from any taxes imposed by any governmental authority on the received cryptocurrencies (including penalties, duties, and interest).
13. You confirm that the cryptocurrencies you have or will deposit into your PowBit account, or the funds you have used or will use to purchase cryptocurrencies to be deposited into your PowBit account, and the funds you will use in PowBit Crypto Swap are not derived from money laundering, terrorism financing, fraud, or any other illegal or criminal activity under any respective jurisdiction's laws.
14. PowBit reserves the right to request you to confirm the source of the funds deposited or to be deposited into your PowBit account, or the funds used or to be used to purchase cryptocurrencies to be deposited into your PowBit account, without providing a reason. PowBit reserves the right to freeze your funds until you confirm the source of these funds.
15. PowBit has a strict anti-money laundering policy. This means we reserve the right to suspend any transaction until full account verification and KYC are completed. If we suspect a breach of anti-money laundering laws or our terms, PowBit reserves the right to stop any transaction.
16. PowBit is not liable for any loss of funds due to illegal actions by third parties, including (but not limited to) hacking, DDOS attacks, and other actions intended to obtain funds.
17. We are not responsible for any: (a) errors, mistakes, or inaccuracies in the content and/or software or services provided by PowBit; (b) interruption or cessation of functionality related to the software and PowBit Crypto Swap services; (c) vulnerabilities, viruses, Trojan horses, or similar that may be transmitted to or through the website; (d) errors or omissions, losses, or damages resulting from the use of any services on the PowBit website.
18. You acknowledge that you are familiar with and fully understand these terms. These terms are mandatory for everyone using the PowBit Crypto Swap service. By using it, you accept these terms and agree to comply with them. These terms are binding on all users without exception. By using PowBit Crypto Swap, you automatically agree to these terms and commit to adhering to them.
19. These terms, along with PowBit's Terms and Conditions, Privacy Policy, and other rules of the PowBit platform, constitute the entire agreement between you and PowBit regarding your use of PowBit Crypto Swap.
PowBit reserves the right to change or modify these terms at its sole discretion. PowBit will notify such changes by updating the terms on its website and amending the "last revised" date displayed in the document header. All changes to these terms will take effect once posted on the website or communicated to the users. Accordingly, your continued use of PowBit Crypto Swap services constitutes your automatic acceptance of the modified terms.
Terms and Conditions
1. Introduction
These Terms and Conditions, along with the documents referenced herein ("Terms"), govern the use of the current website ("Website") and its related or connected services (collectively, "Services"). You should read these Terms carefully as they contain valuable information regarding your rights and obligations when using the Website, and they constitute a binding legal agreement between you (our customer, "Customer") and us ("Website"). By using this Website and/or accessing the Services, whether as a visitor or a registered user with an account ("Account"), you agree to be bound by these Terms and any amendments that may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Services and using the Website.
2. General Terms
We reserve the right to modify and revise these Terms (including any documents referenced and linked below) at any time. You should periodically visit this page to review the Terms and Conditions. Any revisions will take effect immediately upon posting on this Website. If you object to any such changes, you must immediately stop using the Services. Your continued use of the Website after posting signifies your acceptance of the revised Terms. Any bets not settled before the changes to the Terms take effect will be governed by the previous Terms. If PowBit's Terms and Conditions are updated, the platform will notify you and require your confirmation of acceptance.
3. Your Obligations
You acknowledge that in accessing the Website and using the Services:
3.1. You are at least 18 years old or have reached the legal age for gambling or gaming activities in your jurisdiction. We reserve the right to request proof of age at any time.
3.2. You have the legal capacity to enter into a binding legal agreement with us. If you do not have such capacity, you must not access the Website or use the Services.
3.3. You understand that in some countries, the right to access and use the Website and any products offered therein may be deemed illegal. We cannot verify the legality of Services in every jurisdiction; therefore, it is your responsibility to ensure that accessing and using our Website complies with the applicable laws of your country, and you warrant that gambling is not illegal in your place of residence. We do not permit customers residing in certain jurisdictions to open or use accounts, including but not limited to: Afghanistan, Aruba, Algeria, Antigua and Barbuda, Australia, Austria, Belarus, Bahrain, Belgium, Bhutan, Brunei, Central African Republic, Chad, Côte d'Ivoire, Croatia, Cuba, Czech Republic, Democratic People’s Republic of Korea (North Korea), Democratic Republic of the Congo, Denmark, Estonia, France, Germany, Greece, Guinea-Bissau, Hungary, Iran, Iraq, Iceland, Israel, Italy, Jordan, Kuwait, Latvia, Liberia, Lithuania, Mali, Malta, Myanmar, Netherlands, Netherlands Antilles (Curacao, Sint Maarten, Bonaire, Saint Eustatius and Saba, Aruba), Norway, Oman, Palestine, Pakistan, Poland, Portugal, Qatar, Romania, Russia, Saba, Saint Martin, Saudi Arabia, Serbia, Slovenia, Somalia, Spain, Statia, Switzerland, Syrian Arab Republic, Sudan, Trinidad and Tobago, Turkey, Ukraine, United Kingdom, United Arab Emirates, United States (and its territories, military bases, and territories, i.e., Minor Outlying Islands, U.S. Virgin Islands), Vanuatu, Yemen, Zimbabwe, or other restricted jurisdictions as reported from time to time ("Restricted Jurisdictions"). Using the Website indicates your confirmation that you are not a resident of a Restricted Jurisdiction.
3.4. It is the responsibility of players to verify the legality of gambling in their specific jurisdiction when attempting to open an account or use the Website.
3.5. You are the authorized user of the payment method you use, and all funds used in your account and in the Services are lawful.
3.6. You must pay all amounts due to us in good faith and must not attempt to reverse payments or engage in any action causing third-party reversals of such payments.
3.7. When placing bets, you may lose some or all the funds deposited in the Services, and you bear full responsibility for such losses.
3.8. You will not use any information obtained in violation of the laws of your country or jurisdiction when placing bets.
3.9. You are acting on your own behalf and not on behalf of another party or for any commercial purpose, but solely as an individual.
3.10. You will not attempt to maliciously manipulate any market or element within the Services or in any way harm the integrity of the Services or our operations.
3.11. You must always act in good faith when using the Services and placing bets.
3.12. You, your employees, employers, agents, or family members (if applicable) are not registered as affiliates in our affiliate program.
3.13. By using PowBit, you agree to provide us with accurate and truthful information as requested by us, and to keep this information up to date.
3.14. You understand the volatility of cryptocurrency markets and accept the possibility of changes in currency prices while you are awaiting withdrawal or while our risk department processes your withdrawal.
3.15. You are of sound mind and do not have a gambling addiction. The responsibility lies solely with individuals with such issues if they enter the Website.
3.16. You agree not to use any third-party software on any branch of PowBit or abuse any game/feature bugs found on the platform.
3.17. You warrant that all information provided to us from the date of registration and throughout the term of this agreement is true, complete, and accurate, and you will notify us immediately of any changes to such information.
3.17.1. You acknowledge that the information entered during registration and use of the Services cannot be changed at your discretion. To change any information, you should contact the support team. PowBit may, at its discretion, request any documents to verify the information change.
3.18. You warrant that you will not use our Services in any jurisdiction where online betting and/or accepting bets and/or playing casino and/or live games is prohibited.
3.19. You also warrant:
a) You are participating in the Services on your behalf and not on behalf of any other person.
b) You are solely responsible for reporting and accounting for any applicable taxes on any winnings received from us under relevant laws.
c) You are solely responsible for any applicable taxes on the cryptocurrencies received using the Services.
3.20. Users are obliged to communicate correctly with other users in the PowBit chat. Users commit not to insult other users in the chat or any other public place. Users are obliged not to offend the PowBit platform and its team in any way. Users are prohibited from writing, discussing, and commenting on racist, religious, and political topics on the platform. Users are obliged not to post illegal content, including but not limited to obscene language, offensive remarks, pornography, drugs, weapons, and violence.
3.20.1. Users are obliged to communicate politely with PowBit platform support services. Any disrespect, insults, humiliation, and other aggressive behavior will be considered a violation of these Terms. In such cases, users may be denied support, and their accounts may subsequently be blocked.
4. Restricted Use
4.1. You may not use the Services:
4.1.1. If you are under 18 years of age (or under the legal age for gambling in your jurisdiction), legally incapable of entering into a binding legal agreement with us or acting as an agent or on behalf of a person under 18 years of age (or under the legal age for gambling in your jurisdiction).
4.1.2. If the country in which you reside prohibits its residents or anyone within its borders from accessing online gambling.
4.1.3. To collect other customers' nicknames, email addresses, and/or other information by any means (e.g., sending spam or other types of unsolicited emails, or unauthorized construction or linking to the Services).
4.1.4. To disrupt or improperly influence the activities of other customers or the overall operation of the Services.
4.1.5. To promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation, which may be removed from the Services without notice.
4.1.6. In any way we consider could be deemed an attempt to:
a) deceive the Services or other customers using the Services; or
b) collude with other customers using the Services to gain an unfair advantage.
4.1.7. To steal our odds or infringe on any of our intellectual property rights.
4.1.8. For any illegal activity.
4.1.9. For the creation of multiple accounts for the purposes of collusion, fraud, service abuse, and/or any form of service manipulation, which may result in account closure.
4.1.10. To use any software providing an advantage, including bet statistical software, sports betting scanners, card counting software, software analyzing the probability of specific combinations, programs assisting users in making decisions while playing games, or using strategies aimed at unfairly winning bonuses or gaining an advantage in the casino. Bets and funds won from these bets will be considered illegal. PowBit reserves the right to withhold these funds (including the user's deposits). PowBit reserves the right to block accounts after withholding these funds, with no right of restoration. Withholding funds and blocking accounts is at PowBit's discretion, and players may not appeal.
If the amount of illegally won funds exceeds the amount in the player's deposit account, PowBit may recover these funds from the user, including filing claims.
4.2. You may not sell or transfer your account to a third party, nor acquire a player's account from a third party.
4.3. If you use the Services for unauthorized purposes, we may immediately notify you in writing of the termination of your account. In certain circumstances, we may also take legal action against you.
4.4. Restrictions on the use of third-party products (e.g., live games, table games, and slots) are set by the product providers and are beyond PowBit's control.
5. Registration
You agree to always:
5.1. We reserve the right to refuse any applicant's registration application and have the discretion to refuse any applicant's registration application without providing specific reasons.
5.2. Before using the Services, you must personally complete the registration form and read and accept these Terms. We may require you to become a verified customer through certain checks. You may need to provide valid proof of identity and any other documents deemed necessary. This includes but is not limited to a copy of a photo ID (passport, driver's license, or national ID) and a recent utility bill listing your name and address as proof of residence. We reserve the right to suspend betting or restrict any account options until the required information is received. This procedure is conducted in accordance with applicable gaming regulations and anti-money laundering laws. Additionally, you need to fund your service account using payment methods listed on our website.
5.3. If you register via email, you must provide accurate contact information, including a valid email address ("registered email address"), and keep this information updated to ensure its accuracy. You are responsible for keeping your account contact information current. Otherwise, you may not receive important account-related notifications and information from us, including changes to these Terms. We identify and communicate with customers through their registered email addresses. It is the customer's responsibility to maintain an active and unique email account, provide us with the correct email address, and inform the company of any changes to their email address. Each customer is solely responsible for maintaining the security of their registered email address to prevent any third-party use of their registered email address. The company is not responsible for any damage or loss resulting from communication with customers using the registered email address. If you intentionally provide false or inaccurate personal information, we will immediately suspend your account after issuing written notice.
5.4. You may only register one account in the Services. If it is found that you have registered multiple accounts with us, the accounts will be closed immediately. This includes using representatives, relatives, partners, associates, related parties, affiliates, and/or third parties acting on your behalf.
5.5. To ensure your financial status and verify your identity, we may require additional personal information from you, such as your name or use any third-party information providers deemed necessary. If any additional personal information is obtained through third-party sources, we will inform you of the obtained data.
5.6. You must keep your service password confidential. If the requested account information is accurate, we have the right to assume that you have placed bets, deposits, and withdrawals. We recommend that you change your password regularly and never disclose it to any third party. You protected your password, and any risks, costs, and liabilities arising from failing to protect your password are solely borne by you. You can log out of the service at the end of each session. If you believe any of your account information has been misused by a third party, or your account has been hacked, or your password has been discovered by a third party, you must notify us immediately. If your registered email address has been hacked, you must notify us, but we may require additional information/documents to verify your identity. Once we are aware of such incidents, we will immediately suspend your account. Meanwhile, you are responsible for all activities on your account, including third-party access, whether authorized by you or not.
5.7. You may not transmit any content or other information from the Services to other customers or any other party via screenshots (or similar methods), nor display any such information or content in any manner different from the one displayed to that customer or third party in the browser line when entering the Services URL.
5.8. During registration, you will have the opportunity to use all currencies provided on the Website. These currencies will be used for deposits, withdrawals, and bets in the Services, as described in these Terms. Certain payment methods cannot process all currencies. In such cases, the processing currencies and the conversion calculator provided on the page will be displayed. You can use all currencies provided on the Website. However, if the currency you use and/or win has low liquidity on most cryptocurrency exchanges or is less prevalent in the cryptocurrency market, we reserve the right to pay your winnings in USDT. In such cases, you agree that PowBit, at its discretion, may process and pay your winnings in USDT at the current exchange rate when you win the prize.
5.9. We are not obligated to open an account for you, and our Website registration page only serves as an invitation to participate. We have full discretion in deciding whether to open an account for you, and if we refuse to open an account for you, we are not obligated to provide reasons for the refusal.
5.10. After receiving your application, we may contact you to request additional information and/or documents to comply with regulatory and legal obligations.
5.11. Users who register via email must verify their accounts (via email). If verification is not completed within 30 days, we will delete the account. The company reserves the right to change this period.
5.12. We only allow one account per email address, wallet, etc. If more players wish to use the same account, exceptions can be made after verifying the identity of all associated account users. Accurate and true names must be indicated. If a player creates multiple accounts solely to take advantage of our bonus promotions (if any), they are not eligible to receive any winnings from using our bonuses. Additionally, their accounts will be blocked without notice upon identification.
5.13. A player may only have one account. All duplicate player accounts will be deemed "duplicate" and immediately closed. Any winnings, rewards, and returns obtained from duplicate accounts will be contested, and we may reclaim them. You will return all required funds withdrawn from your duplicate account to us.
5.14. We comply with U.S. laws, regulations, and guidelines to prevent money laundering and terrorist financing. All suspicious transactions will be investigated. In such cases, the company is not required to notify players, or third parties involved in the investigation. Exceptions are that the company may detail an ongoing or potential investigation or that information has been or may be transmitted to competent authorities. If suspicious activity is detected, the company has the right to suspend, freeze, block, delete, or close the player's account and withhold funds in accordance with legal or competent authority requirements.
5.15. All transactions on the Website are monitored to prevent money laundering and other illegal activities. By agreeing to these Terms, you authorize us to conduct personal identity checks as requested by us or third parties (including regulatory authorities) to verify your identity and contact information. In some cases, we may need to contact you and request necessary information to complete the checks. If you fail to provide the required information, the company reserves the right to freeze or close your account until you provide the requested information.
5.16. If you fail to prove that you are over 18 years of age, the company has the right to freeze your account until you prove your age. If it is proven that you are under 18 years of age and you have performed certain operations on the Website, the provisions of Article 16 will apply.
5.17. If you violate these Terms, or if we have reasonable grounds to suspect you have violated these Terms, we may terminate your account with or without prior notice. In such cases, all your unsettled bets will be canceled, your account will be closed, and we may also forfeit and reclaim any winnings, bonuses, rewards, and other incentives from your account balance, in which case you will forfeit these rewards. Subsequently, at your request and at our discretion, we will refund the remaining real money balance in your account (if any), subject to reasonable fees, regulatory obligations, and our ability to use payment methods we have verified as fully belonging to you.
5.18. Providing false and/or non-existent and/or misleading information during registration and the term of this agreement will be considered a serious violation of these Terms and deemed fraud by PowBit. In such cases, or if we have reasonable grounds to suspect you of doing so, we may terminate your account with or without prior notice, without any compensation, and without refunding the remaining real money balance in your account.
6. Your Account
6.1. Accounts can be used with multiple currencies; in which case all account balances and transactions will be displayed in the currency used for transactions.
6.2. We do not provide credit for using the Services.
6.3. If you do not comply with these Terms or if we have reason to believe you do not comply with these Terms, or to ensure the integrity or fairness of the Services, or for other reasonable reasons, we may close or suspend your account. We may not always provide prior notice. If we close or suspend your account due to your non-compliance with these Terms, we may cancel and/or void any bets and withhold any funds in your account (including deposits).
6.4. We reserve the right to close or suspend any account without prior notice and without refunding any funds. However, due contractual obligations will be fulfilled.
6.5. We reserve the right to refuse, limit, cancel, or restrict any bet at any time for any reason, including any bets deemed fraudulent to circumvent our betting limits and/or our system regulations.
6.6. If any amount is credited to your account by mistake, the amount remains our property. We will notify you when we become aware of such an error, and the amount will be deducted from your account.
6.7. If your account becomes overdrawn for any reason, you shall be liable to us for the overdrawn amount.
6.8. You must notify us immediately upon discovering any error related to your account. If we determine that you have unfairly exploited any bonuses or engaged in any other malicious behavior regarding bonuses provided on the Website, we reserve the right to block or terminate your account, in which case we are not obligated to refund any funds in your account.
6.9. Please remember that betting is purely for entertainment and recreation, and once it ceases to be enjoyable, you should stop. Never bet more than you can afford to lose. If you believe you may have lost control of your gambling, we offer self-exclusion options. Simply send a message to our customer support department using your registered email address, stating that you wish to self-exclude, and this request will take effect within 24 hours of receipt. In such cases, your account will be disabled until further notice, and you will not be able to log in. You can also use the Time Alert feature to help control the time spent in active gaming sessions. The Time Alert allows you to set reminders about the time spent in active gaming sessions and alerts you when your allocated gaming time is up. Please read our Responsible Gaming and Gambling Notice for more information.
6.10. You may not transfer, sell, or pledge your account to others at any time. This prohibition includes transferring any kind of value assets, including but not limited to account ownership, bonuses, deposits, bets, rights, and/or claims related to these assets, whether legal, commercial, or otherwise. The prohibition on the above transfers also includes but is not limited to mortgage, pledge, transfer, usufruct, brokerage, and/or donation in collaboration with a trustee or any other third party, company, natural or legal person, foundation, and/or association.
6.11. If you wish to close your account, please send an email from your registered email address to our customer support department using the link on the Website.
6.12. PowBit retains betting history data for no more than 30 days.
6.13. When a user requests to close an account, the user accepts the fact that their account will never be unlocked, and the entire account history will be permanently deleted from PowBit's database. It is recommended to withdraw all funds before closing the account.
6.14. If a user does not use the account for 12 (twelve) calendar months, PowBit may freeze the account. If a user wishes to unfreeze such an account, they must verify and confirm that the frozen account belongs to them.
7. Inactive Accounts
7.1. PowBit will not block or suspend inactive accounts (accounts not used for a long time).
7.2. You will receive your staking payouts for all periods of inactivity, and you will retain your previous balance and bonuses if you continue to use our platform.
8. Depositing Funds
8.1. The platform has a minimum deposit amount for each currency. Sending any amount below the minimum will result in a loss of funds and will not be refundable. There is no limit on the maximum deposit amount. PowBit does not charge any deposit fees. Some deposits may take some time, depending on the network hash rate.
8.2. Customer deposits and withdrawals may incur fees and charges, which can be viewed on the Website. In most cases, we will cover the transaction fees for deposits into your PowBit.com account. You are responsible for any wallet fees incurred when depositing with us.
8.3. You agree to pay all amounts due to us or the payment provider in full when using the Services. You also agree not to initiate any refunds, chargebacks, cancellations, or otherwise reverse your deposits. In such cases, you will return and compensate us for such unpaid deposits, including any fees incurred by us in collecting your deposits, and any winnings resulting from the use of these refunded funds will be forfeited.
8.4. Funds from criminal and/or illegal and/or unauthorized activities may not be deposited on this Website.
8.5. If any bets are voided or belong to duplicate accounts, collusion, fraud, criminal activity, or forgery, we reserve the right to confiscate any positive balance in your account.
8.6. We do not offer refunds for deposits made on PowBit.com unless otherwise stated herein. By depositing, you agree not to initiate any refunds, chargebacks, cancellations, or otherwise reverse any deposits in your account, and you agree to return and compensate us for unpaid deposits.
9. Withdrawing Funds
9.1. Due to the workflow of our anti-fraud system, your withdrawal waiting time may be extended until all necessary procedures are completed to provide an appropriate level of financial security for users (if required, for up to seven (7) days or longer).
9.2. Please note that if you violate the rules set forth in our Terms and Conditions, we cannot guarantee the successful processing of withdrawals or refunds.
9.3. The responsibility for withdrawing funds lies solely with the user. The Website will not refund funds that may be lost due to the receiving wallet/platform not accepting transactions from smart contracts, any specific currency, or if the user chooses the wrong transfer chain.
9.4. We reserve the right to change withdrawal fees at any time without notice.
9.5. PWB token withdrawals may take up to 24 hours to process and, in some cases, may be delayed for longer. PowBit reserves the right to withhold BFG withdrawals to verify the source of acquisition. PowBit reserves the right to limit services, deposits, or withdrawals until the investigation results are fully determined, or for any other reason at the discretion of PowBit's risk department. PowBit reserves the right to limit the number of transactions over a period without warning.
9.6. If your winnings amount to $50,000 or more, PowBit reserves the right to pay out winnings in installments over up to 30 days in extraordinary circumstances.
9.7. Regardless of the amount you win in any bet or spin (including any bonus rounds or free spins and free spins purchased on our platform), the maximum amount we are obliged to pay out is $300,000 or its equivalent ("Maximum Winning Limit") in any cryptocurrency, fiat currency, or any other currency. You acknowledge that you understand that certain games have the technical capability to win amounts exceeding the Maximum Winning Limit, but you agree that we have the right to deduct amounts exceeding the Maximum Winning Limit from your account and pay you only the Maximum Winning Limit. We reserve this right for any winnings exceeding the Maximum Winning Limit. The decision to deduct amounts exceeding the Maximum Winning Limit is based on your gaming history, bet levels, and account, as well as other information analyzed by us. Additionally, the total amount of winnings (including amounts exceeding the Maximum Winning Limit) may be credited to your account, but the amount paid will not exceed the maximum payout limit. In any case, we reserve the right to decide to pay out amounts exceeding the Maximum Winning Limit. PowBit reserves the right to pay the maximum winning limit in installments over up to 90 days.
9.8. You acknowledge that you understand that if we decide to reduce the payout to the Maximum Winning Limit amount, we will send you the corresponding letter. In such cases, upon receiving the letter, you will not make any claims to the platform, as accepting these Terms confirms that you understand the implementation of the Maximum Winning Limit on the PowBit platform. You acknowledge that you understand that the implementation of the Maximum Winning Limit is PowBit's right and does not infringe on the rights of platform users. Any claims made by users after receiving the reduction amount letter will be considered evidence of users abusing their rights to unreasonably obtain additional funds and may be considered extortion.
9.9. If you set a maximum withdrawal limit, any transactions created previously may be rejected by the risk department or automatically rejected.
9.10. You acknowledge that you understand that if you use currencies with low liquidity on most cryptocurrency exchanges and/or winning currencies or have fewer amounts in the cryptocurrency market and wish to withdraw them, we reserve the right to stop such withdrawals to convert to USDT. The list of such currencies is not permanent and may change from time to time. Therefore, each decision is made on a case-by-case basis. The decision to exchange specific currencies is at PowBit's discretion, and players may not appeal.
You acknowledge that you understand that, in such cases, the processing time for transactions may be longer than allowed by these Terms. In any event, the processing time for such transactions will not exceed 48 hours.
10. Payment Transactions and Processors
10.1. You are solely responsible for paying all amounts owed to us. You must pay all amounts due to us in good faith and must not attempt to reverse payments or engage in any action causing third-party reversals of such payments to avoid legitimate liability. You will compensate us for any refunds, chargebacks, or reversals of your payments and any losses we incur as a result.
10.2. Before making a deposit, users must ensure the correctness of the deposit address and the token chain they wish to deposit and meet the minimum deposit amount to ensure that the deposit can be credited and reflected in the balance. If users make errors during deposit/withdrawal, the responsibility lies solely with the user.
10.3. All transactions on our Website may be monitored to prevent money laundering or terrorist financing activities. Suspicious transactions will be reported to the relevant authorities.
11. Errors
11.1. If our systems or processes experience errors or malfunctions, all bets will be void. You are obligated to notify us immediately upon discovering any error in the Services. If there is a communication or system error, bug, or virus leading to defects or errors in the Services and/or payments to you, we will not be liable for any direct or indirect costs, expenses, losses, or claims arising from or resulting from such errors, and we reserve the right to cancel all related games/bets and take any other measures to correct such errors.
11.2. We make every effort to ensure no errors occur when publishing bookmaker odds. However, if due to human error or system issues, the odds of a bet are accepted and these odds are: significantly different from the odds in the general market at the time of the bet; or clearly incorrect considering the probability of the event occurring at the time of the bet, we reserve the right to cancel or void the bet or cancel or void bets placed after the start of the event.
11.3. We have the right to recover any overpaid amounts and adjust your account to correct any errors. Examples of such errors include incorrect pricing or incorrect input of event results. If your account balance is insufficient, we may require you to pay any unpaid amounts related to erroneous bets or stakes. Therefore, we reserve the right to cancel, reduce, or delete any pending bets, whether placed using funds resulting from errors or not.
12. Rules for Sports Betting, Refunds, and Cancellations
12.1. The winner of an event will be determined on the settlement date of that event, and we will not recognize protests or overturned decisions for betting purposes.
12.2. If there is an error in the calculation of bets or odds (due to human error, system errors, or errors from the source of the results quoted), we will reset/correct the results.
12.3. If the result of a match is overturned by the match authority for any reason within the payout period, all winnings will be refunded.
12.4. If a draw occurs in a match where a draw option is provided, all bets on team wins or losses will be lost. If no draw option is provided, bets will be refunded if the match result is a draw. If no draw option is provided, and if overtime is played, the overtime result will be counted.
12.5. The minimum and maximum betting amounts for all events are determined by us and may be changed without prior written notice. We also reserve the right to adjust individual account limits.
12.6. Customers are fully responsible for their own account transactions. Once a transaction is completed, it cannot be changed. We are not responsible for lost or duplicate bets made by customers and will not accept difference requests due to lost or duplicate bets. Customers can view their transactions in the "My Bets" section of the Website after each transaction to ensure all requested bets have been accepted.
12.7. If the two teams are correct, the match is valid regardless of the league title to which they belong on our Website.
12.8. The start dates and times of esports events displayed on the Website are for reference only and are not guaranteed to be accurate. If an event is suspended or postponed and not resumed within 72 hours of the actual scheduled start time, the event will be void, and bets will be refunded. The exception is that any bets on whether a team/player will advance or win the event will be valid regardless of whether the event is suspended or postponed.
12.9. Official statistics from the official score provider or the official website of the corresponding match or event are used to calculate bets. If the official statistics from the score provider or official website are not available or if there is unambiguous evidence that the official statistics from the score provider or official website are incorrect, we will wait for the official result to calculate the market. PowBit reserves the right to recalculate bets based on the results changed after the event or previously calculated incorrectly.
12.10. If we publish the wrong event date, all bets are subject to the date announced by the governing authority.
12.11. If a team uses substitutes, the result is still valid as this is the team's choice.
12.12. The company reserves the right to remove events, markets, and any other products from the Website.
12.13. For an in-depth explanation of our sports betting rules, please refer to the separate page: Sports Betting Rules.
13. Communications and Notices
13.1. All communications and notices you send to us under these Terms should be sent using the customer support form on the Website.
13.2. Unless otherwise stated in these Terms, all communications and notices we send to you under these Terms will be posted on the Website and/or sent to the registered email address maintained on our system for the relevant customer. The method of communication is at our sole discretion.
13.3. All communications and notices sent by you or us under these Terms must be in English, written, and sent via the registered email address in your account.
13.4. We may contact you via email from time to time to provide you with information about bets, unique promotional offers, and other information about PowBit.com. By agreeing to these Terms when registering on the Website, you consent to receive such emails. You can opt out of receiving such promotional offers from us at any time by changing your account settings.
14. Matters Beyond Our Control
Despite taking reasonable precautions, force majeure events may reasonably be deemed beyond our control, and we are not responsible for any failure or delay in providing the Services due to force majeure events such as natural disasters, trade or labor disputes, power outages, actions, failures, or omissions of any government or authority, obstructions or failures of telecommunication services, or any other delays or failures caused by third parties. We are not liable for any loss or damage you may suffer as a result. In such cases, we reserve the right to cancel or suspend the Services without any liability.
15. Liability
15.1. To the extent permitted by applicable law, we shall not be liable for any reasonably foreseeable loss or damage (whether direct or indirect) you may suffer if we fail to comply with our obligations under these Terms, except where such failure results from our breach of any statutory duty (including where our negligence results in death or personal injury). In such cases, we shall not be liable if the failure arises from:
(i) your fault
(ii) a third party unconnected with our performance of these Terms (e.g., issues due to the performance, congestion, and connectivity of communication networks or your computer equipment); (iii) any other events that neither we nor our suppliers could have foreseen or prevented even if we had taken reasonable precautions. As this Service is intended for consumer use, we are not liable for any business losses of any kind.
15.2. We strongly advise you to:
(i) ensure the suitability and compatibility of the Service with your own computer equipment before use; and
(ii) take reasonable precautions to protect yourself against harmful programs or devices, including installing antivirus software.
16. Underage Gambling
16.1. If we suspect you are currently under 18 years of age or were under 18 (or the legal age in your jurisdiction) when you placed bets through the Service, your account will be suspended (locked) to prevent further betting or withdrawals. We will then investigate whether you have placed bets as an agent or representative of someone under 18 (or the legal age in your jurisdiction). If it is determined that you:
(a) are currently under.
(b) were under eighteen or the applicable legal age at the time; or
(c) have placed bets as an agent or representative of someone under 18 or the applicable legal age, all winnings currently or due to be credited to your account will be withheld; all winnings obtained through betting while underage must be paid to us (if you fail to comply, we will seek to recover all costs associated with reclaiming such funds); and any non-bonus funds deposited in your account will be refunded to you or retained until you turn 18 (at our discretion). We reserve the right to deduct transaction fees from the refunded amount, including any transaction fees we covered for deposits into your PowBit.com account.
16.2. If you are over eighteen but placed bets in a district where the legal betting age is higher than eighteen and you have not reached the minimum legal age, this condition also applies to you.
16.3. If we suspect you have violated these Terms or tried to commit fraud by relying on these Terms, we reserve the right to take any necessary actions to investigate the matter, including notifying relevant law enforcement agencies.
17. Anti-Fraud Policy
17.1. PowBit prohibits and rejects the use of the Services for any illegal activities, including money laundering, terrorist financing, or violating trade sanctions. Accounts suspected of using the Services for money laundering may be blocked, and transactions may be stopped until the risk department completes all necessary procedures. According to PowBit's anti-money laundering policy, all cryptocurrency deposits must meet basic rollover requirements. Rollover means that all users must wager 100% for games, 300% for sports betting, or 1000% for PowBit Futures from the incoming deposits before withdrawals can be approved. For example, if your deposit is $300 (in USDT), you should wager at least $300 (in USDT) (for gaming activities) or at least $900 (in USDT) (for sports betting) or at least $3000 (in USDT) for PowBit Futures before withdrawals can be approved. This rule applies to each user's cryptocurrency balance. This rule does not apply to BFG deposits and users of level 5 and above. The PowBit risk department reserves the right to stop any suspicious transactions to prevent money laundering. User accounts may be investigated by the risk department until all requirements are met, and payments will be stopped during the investigation period.
17.1.1. The digital assets you have deposited or will deposit into your PowBit account, or the funds you have used or will use to purchase the digital assets to be deposited into your PowBit account (as the case may be), do not originate from money laundering, terrorist financing, fraud, or any other illegal or criminal activity under the laws of your jurisdiction.
17.1.2. PowBit reserves the right to ask, without explanation, that you confirm the source of funds deposited or to be deposited into your PowBit account, or the funds used or to be used to purchase the digital assets to be deposited into your PowBit account. PowBit reserves the right to freeze your funds until you confirm the source of these funds.
17.1.3. PowBit reserves the right to limit, suspend, or terminate access to the platform without notice if:
a) We have reasonable grounds to suspect there is an operational or other error in your PowBit account, in which case we may need to suspend access until the error is corrected.
b) We have reasonable grounds to suspect that your PowBit account has been or is being used for any illegal, fraudulent, or prohibited activity, or in violation of these Terms.
c) We have reasonable grounds to suspect that you or your PowBit account relates to money laundering, terrorist financing, fraud, or any other financial crime, or poses a substantial risk.
d) We have reasonable grounds to suspect you have attempted unauthorized access to PowBit accounts.
e) Your PowBit account is subject to any legal, regulatory, or governmental process, and/or we believe there is a substantial risk of legal or regulatory non-compliance.
f) We are compelled by a valid subpoena, court order, or other binding order of a government or regulatory authority; or
g) Your name appears on a sanctions list of any government or international agency.
Suspicious accounts may also be considered those with no activity on the platform and/or performing the same type of operations over a certain period.
17.1.4. PowBit reserves the right to require users to withdraw funds to the same wallet used for deposits. If a violation of the anti-money laundering policy is suspected, PowBit also reserves the right to require you to undergo KYC at any stage of the interaction (deposit stage and withdrawal stage). This requirement is mandatory for all users of the PowBit platform.
17.2. Know Your Customer ("KYC"). PowBit reserves the right to request any KYC documents at any time if necessary. PowBit reserves the right to limit services, deposits, or withdrawals until identity is fully confirmed, or for any other reason at the discretion of the PowBit risk department. During the KYC process, PowBit defines the first response within 7 days as eligible. The entire procedure should be completed within 30 days after the first response from the risk department via email risk@powbit.com. If there is suspicion of fraud and the user refuses to provide the information requested by the risk department or the eligibility time has passed, PowBit reserves the right to permanently close the user's account access.
17.2.1. The KYC process may include any of the following: requesting personal information about the user to identify him/her, which may include requesting valid identification documents and a selfie; verifying the personal information provided by the user at registration and during the use of the Services; requesting information and documents about the user's occupation, source of funds, and source of income used in the Services; requesting information about the user's personal information and the jurisdiction of the location where the user uses the Services to confirm that he/she will not use our Services in any jurisdiction that prohibits online betting and/or accepting bets and/or playing casino and/or live games and/or restricted countries; checking the user's personal and professional information; checking and analyzing the user's gambling activity patterns; any other information PowBit deems necessary to determine the user's identity and location.
17.2.2. All information and documents received from users by PowBit are strictly confidential. PowBit takes all measures to securely store such information and prevent its disclosure. When we receive your information and documents, we will take reasonable measures to protect your personal information from misuse, loss, and unauthorized access, modification, and disclosure, including using password-protected systems and databases and encryption. You can request the deletion of your personal data from our support team.
17.2.3. All information we process may be transferred, processed, and stored anywhere in the world, including but not limited to other countries, where data protection laws may differ from those in your place of residence. We strive to protect your information in compliance with applicable laws. We will store personal information if you use our Services, or for the purpose of fulfilling the collected information, providing our Services, resolving disputes, establishing legal defenses, conducting audits, pursuing legitimate business purposes, enforcing our agreements, and complying with applicable laws. When the personal information we hold is no longer needed for any purpose (including our legal or operational obligations), we will destroy or permanently de-identify the personal information we hold.
17.3. We will seek criminal and contractual sanctions against any customer involved in fraud, dishonesty, or criminal acts. If any such conduct is suspected, we will refuse to pay any customer. Customers are responsible for determining and paying all costs, expenses, or losses (including any direct, indirect, or consequential losses, loss of profits, business loss, and loss of reputation) directly or indirectly caused by their fraud, dishonesty, or criminal acts.
18. Intellectual Property
18.1. Unauthorized use of our name and logo may result in legal action against you.
18.2. Between us and you, we are the sole owners of the Services, our technology, software, and business systems (collectively, the "System"), and our odds. You may not use your profile for personal commercial benefit (e.g., selling your status updates to advertisers); when you choose a nickname for your account, we reserve the right to remove or reclaim it at our discretion if we deem it appropriate.
18.3. You may not use our URLs, trademarks, trade names, and/or trade dress, logos ("Marks"), and/or our odds for any product or service not owned by us, in any manner that is likely to confuse customers or the public, or in any manner that disparages us.
18.4. Except as expressly stated in these Terms, neither we nor our licensors grant you any express or implied rights, licenses, ownership, or System or Marks interests, and all such rights, licenses, ownership, and interests are expressly reserved by us and our licensors. You agree not to use any automated or manual device to monitor or copy pages or content of the Services. Unauthorized use or copying may result in legal action against you.
19. Your License
19.1. Subject to these Terms and your compliance with these Terms, we grant you a non-exclusive, limited, non-transferable, non-sublicensable license to access and use the Services for your personal, non-commercial use only. If we terminate the agreement with you under these Terms, your license will also terminate.
19.2. Except for your own content, you may not modify, publish, transmit, transfer, sell, copy, upload, post, distribute, perform, display, create derivative works, or otherwise exploit the Services and/or any content or software contained therein in any manner unless expressly permitted by us in these Terms or on the Website. Any information or content provided to you on or in connection with the Services may not be modified or altered, merged with other data, or published in any form, including screen or database scraping and any other activity aimed at collecting, storing, reorganizing, or manipulating such information or content.
19.3. Non-compliance with these Terms may also infringe our or third parties' intellectual property and other proprietary rights and may subject you to civil liability and/or criminal prosecution.
20. Your Conduct and Security
20.1. To protect you and all our customers, prohibited conduct ("Prohibited Conduct") includes posting any illegal, inappropriate, or harmful content on the Services and any related actions.
20.2. If you engage in Prohibited Conduct, or we determine at our discretion that you have engaged in Prohibited Conduct, your account and/or access to or use of the Services may be immediately terminated without notice. Legal action may be taken against you by other customers, third parties, law enforcement, and/or us for engaging in Prohibited Conduct.
20.3. Prohibited Conduct includes but is not limited to accessing or using the Services to:
a) Promote or share information you know to be false, misleading, or illegal.
b) Engage in any illegal or unlawful activity, such as but not limited to any activity that furthers or promotes any criminal activity or enterprise, infringes the privacy or other rights of other customers or any third party, or creates or spreads computer viruses.
c) Harm minors in any way.
d) Transmit or provide any illegal, harmful, threatening, abusive, tortuous, defamatory, vulgar, obscene, indecent, violent, hateful, or racially, ethnically, or otherwise objectionable content.
e) Transmit or provide any content the user has no legal right to provide under any law or contractual or fiduciary relationship, including but not limited to any content that infringes the copyrights, trademarks, or other intellectual property and proprietary rights of third parties.
f) Transmit or provide any content or materials containing software viruses or other computer or programming code (including HTML) intended to interrupt, destroy, or alter the functionality of the Services, their display, or any other website, computer software, or hardware.
g) Interfere with, disrupt, or reverse engineer the Services in any manner, including but not limited to intercepting, emulating, or redirecting communication protocols we use, creating or using cheat software, modification programs, hacking programs, or any other software designed to modify the Services, or using any software to intercept or collect information from the Services.
h) Use any robot or other automated mechanisms to retrieve or index any information from the Services.
i) Engage in any activity or action that, in our sole discretion, deceives or may deceive other customers.
j) Transmit or provide any unsolicited or unauthorized advertising or mass mailing, such as but not limited to spam, instant messages, "junk mail," chain letters, pyramid schemes, or other forms of solicitation.
k) Create accounts on the Website by automated means or under false or fraudulent pretenses.
l) Impersonate other customers or any other third party.
m) Exploit cheating methods and unfair advantages, including system malfunctions and errors, using bots (automated players), or exploiting "bugs.”
n) Engage in criminal activities, including money laundering and other criminal intrusions.
20.4. If you discover or suspect a player of cheating, collusion, or engaging in fraudulent activities, please notify our representative immediately. In each of the above cases and in any other case, the company reserves the right to terminate the game or activity to prevent fraud.
20.5. The list of Prohibited Conduct is not exhaustive, and we may modify it at any time or from time to time. We reserve the right to investigate and take any actions we deem appropriate or necessary, including but not limited to removing customer posts from the Services and/or terminating their accounts and taking any actions against any customer or third party who directly or indirectly engages in Prohibited Conduct, whether they are notified.
21. Links to Other Websites
The Services may contain links to third-party websites that are not maintained by us or affiliated with us and over which we have no control. Such links are provided solely for the convenience of customers, and we do not investigate, monitor, or check their accuracy or completeness in any way. Such links do not imply our endorsement of the linked websites, their content, or owners, and/or any association with them. We have no control over or responsibility for their availability, accuracy, completeness, accessibility, and usefulness. Therefore, we recommend taking usual precautions when visiting new websites, including reviewing their privacy policies and terms of use.
22. Complaints
22.1. If you have any questions or concerns about these Terms, please contact our customer service department using the link on the Website and use your registered email address for all communications. If a user has a complaint, please email our customer service team at support@powbit.com.
22.2. Notwithstanding the above, we are not liable to you or any third party for any response or action we take in response to any complaints received.
22.3. If a customer is not satisfied with the outcome of a bet, they should provide complaint details to our customer service department. We will use reasonable efforts to respond to such inquiries within a few days (in any event, we aim to respond to all such inquiries within 28 days of receipt).
22.4. Disputes must be submitted within fourteen (14) days of the relevant bet decision date. No claims will be accepted after this period. Customers are fully responsible for their account transactions.
22.5. If a dispute arises between you and us, our customer service department will attempt to reach a mutually agreed resolution. If our customer service department cannot reach an agreement with you, the issue will be escalated to our management.
22.6. If all efforts to resolve the dispute fail to satisfy the customer, the customer has the right to file a complaint with our licensing authority, Gaming Services Provider NV.
23. Assignment
You may not assign these Terms or any of your rights or obligations under these Terms without our prior written consent, which we will not unreasonably withhold. We may assign all or part of our rights and obligations under these Terms to any third party without your consent, provided that the third party can provide services of the same quality by posting a written notice on the Services.
24. Severability
If any provision of these Terms is deemed unenforceable or invalid by any competent authority, the relevant provision shall be modified to the extent necessary to ensure that it is enforceable to the fullest extent permitted by applicable law in accordance with the original intent of the provision. The validity and enforceability of the remaining provisions of these Terms shall not be affected.
25. Breach of these Terms
25.1. Without limiting our other remedies, if we believe you have breached any material provision of these Terms, we may suspend or terminate your account and refuse to continue providing services to you, in either case without prior notice. However, we will promptly notify you of any such action taken.
25.2. You agree to fully indemnify, defend, and hold PowBit and its shareholders, directors, agents, and employees harmless from all claims, demands, liabilities, damages, losses, costs, and expenses (including legal fees and any other fees, howsoever caused): (i) arising out of your breach of these Terms in whole or in part; (ii) arising out of your violation of any law or any rights of a third party; and (iii) arising out of your use of the Services.
26. General Provisions
26.1. Term of Agreement. These Terms remain in full force and effect while you access or use the Services or are a customer or visitor of the Website. These Terms shall remain in effect after your account is terminated for any reason.
26.2. Gender. Words indicating the singular shall include the plural, and vice versa; words indicating the masculine shall include the feminine and neutral, and vice versa; words indicating persons shall include individuals, partnerships, associations, trusts, unincorporated organizations, and corporations.
26.3. Waiver. Our waiver of any breach or threatened breach of any provision of these Terms, whether by conduct or otherwise, shall not be effective or binding upon us unless made in writing and formally signed, and unless otherwise stated in the written waiver, the waiver shall be limited to the specific breach waived. Our failure to enforce any provision of these Terms at any time shall not be construed as a waiver of that provision or our right to enforce that provision at any other time.
26.4. Acknowledgment. By accessing or using the Services hereafter, you acknowledge that you have read, understood, and agreed to each paragraph of these Terms. Accordingly, you hereby irrevocably waive any future argument, claim, demand, or action contrary to anything contained in these Terms.
26.5. Language. In the event of any discrepancy between the English version of these Terms and any other language version, the English version shall prevail.
26.6. Governing Law. These Terms are governed by the laws of Curaçao; you unconditionally and irrevocably submit to the exclusive (sole) jurisdiction of the courts of Curaçao to resolve any disputes arising from the formation, validity, effect, interpretation, or action or legal relationship under these Terms (including claims and counterclaims); and you irrevocably waive any right to object to bringing proceedings in these courts, claim that proceedings are brought in an inconvenient forum, or that these courts do not have jurisdiction. Nothing in these Terms shall limit PowBit's right to take legal action against you in any other court of competent jurisdiction, and the taking of proceedings in one or more jurisdictions shall not preclude the taking of proceedings in any other jurisdiction (whether concurrently or not) to the extent permitted by the law of such other jurisdiction.
26.7. Entire Agreement. These Terms constitute the entire agreement between you and us regarding your access to and use of the Services and supersede all other prior agreements and communications, whether oral or written, related to the subject matter of this agreement.
Privacy Policy
We reserve the right to change this Privacy Policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected at powbit.com. This Privacy Policy is not applicable to any information collected offline or via channels other than this website.
Consent
We ask for your consent to process your information for specific purposes and you have the right to withdraw your consent at any time. However, by using our website, you hereby consent to our Privacy Policy and agree to its terms.
What User Data We Collect
By “personal data” shall be understood any information relating to an identified or identifiable person; an identifiable natural person is the one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, location data, email an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We may process data enabling us to contact you (“contact data”). The contact data may include your name, email address. The source of the contact data is our registration form, contact form, and information provided in your Account.
We may process your website user account data (“account data”). The account data may include your account identifier, name, email address, account creation and modification dates, website settings. The primary source of the account data is you; some elements of the account data may be generated by our website.
We may process information relating to “technical and financial data, usage data.” Meaning, when you visit our Website and/or use our Services, we may collect technical and financial information about you, which may include: IP address, locale, registration date, log-in dates, associated affiliate, affiliate-related statistics (the source of your traffic to our Site, data on your views and clicks on our promotional materials), self-exclusion dates and periods, ban dates and periods, failed log-in attempts count and time, Account balance, Account bonus funds, Account real money funds, transaction dates, transaction values, transaction identifiers, total bonus amount, total bonus count, total deposit amount, total deposit count, total withdrawal amount, total withdrawal count, pending withdrawal amount, pending withdrawal count, error withdrawal amount, error withdrawal count, deposit/withdrawal ratio, total income, games played and games’ IDs, player ID, number of bets, casino stake, game session statistics (session ID, game name, provider name, rolls, session start time, session finish time, vendor round ID, total bet, real money bet, bonus money bet, total win, teal win, bonus win, total balance after, bonus balance after), pages visited, device used, nick name (alias), session identifier, chat data when you communicate with us (your IP address, domain, browser type, operating system type, first name and last name (if necessary), email, title, username, chat history, contact details), other information which may be used to identify your transactions with us (operation ID, transaction ID, start date, end date, sum, order number, transaction number, method, status, processing system, payment system and technical parameters of your device and software you use to access our Website.
We may process information contained in or relating to any communication that you send to us or that we send to you (“communication data”). The communication data may include the communication content and metadata associated with the communication. We may generate the metadata associated with communications made using the contact forms.
Why We Collect Your Data
PowBit will collect your Personal Information only by lawful and fair means and not in an intrusive way to operate its business as a licensed online wagering bookmaker for the following purposes:
a) Know-your-customer (KYC) identity verification.
b) If you wish to subscribe to PowBit’s marketing communications.
c) To process your application to become a Member of PowBit or any managed subdomains.
d) To provide and improve services to you as a member.
e) To identify you as a member and authenticate your identity for security purposes and comply with our legal obligations.
f) To maintain your member account.
g) To upgrade and enhance your experience within the website or over the device, or to tailor or develop information, services, or products to suit your needs which may include market research and conducting promotions.
h) To create aggregate data about Members through demographic profiling, statistical analysis of the database to provide to potential and existing stakeholders, and to allow for more efficient operation of PowBit’s business. We also use this data to analyze User's accounts for the presence of multi-accounting.
i) To respond to your questions, comments, or requests.
j) To comply with PowBit’s contractual, legal, and statutory obligations.
k) For taking appropriate action if PowBit has a reason to suspect that unlawful activity or misconduct of a serious nature has been, is being, or may be engaged in that relates to our functions and activities.
l) To establish, exercise, or defend any legal claims.
Unless it is required by law, your personal data will not be disclosed to third parties. As PowBit business partners or suppliers or service providers may be responsible for certain parts of the overall functioning or operation of the Website, personal data may be disclosed to them. The employees of PowBit have access to your personal data for the purpose of executing their duties and providing you with the best possible assistance and service. You hereby consent to such disclosures.
PowBit is using users’ information for marketing purposes. However, we respect users’ privacy. If users do not wish to receive any promotional materials, they can choose such an option during registration or unsubscribe at any time.
Log Files
PowBit follows a standard procedure of using log files. These files log visitors when they visit the website. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Our Use of Cookies
We may place and access certain Cookies on your computer or device. A Cookie is a piece of information in the form of a small text file that is placed on an internet user's hard drive. It is generated by a web page server, which is the computer that operates a website. The information the Cookies contain is set by the server and it can be used by that server whenever the user visits the site.
By using our website, you agree to the use and storage of Cookies on your computer or device. If you do not wish our website to use Cookies on your computer or device, you can at any time deactivate and delete Cookies through your browser settings. More information on Cookies and how to disable and delta them may be found at https://www.aboutCookies.org/Cookie-faq or http://www.allaboutcookies.org. Please note, however, that if you refuse or delete Cookies, certain portions of our website may not function properly, and we may not be able to offer you certain services.
Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
We use the following cookies:
“Necessary” cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
“Preferences” cookies enable a website to remember information that changes the way the website behaves or looks, like the region that you are in.
“Statistics” cookies help the website to understand how visitors interact with websites by collecting and reporting information anonymously.
“Security” cookies are used as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials and protecting our website and services.
“Authentication and status” cookies are used to identify you when you visit our website and as you navigate our website, and to help us determine if you are logged into our website.
“Marketing” cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user, and thereby more valuable for publishers.
We use both first-party and third-party Cookies. First-party Cookies are those placed directly by Us and are used only by us. We use Cookies to facilitate and improve your experience of the Website and to provide and improve our products and services. By using our website, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. In addition, we use analytics services, which also use Cookies. Website analytics refers to a set of tools used to collect and analyze usage statistics, enabling us to better understand how people use the Website.
The website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses Cookies to help the website analyze how users use the site. The information generated by the Cookie about your use of Our Site (including your IP-address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to analyze your use of the Website, compile reports on Website activity for us, and perform further services associated with Website use and Internet use. Google may also transmit this information to third parties where required by law or to the extent third parties process these data on behalf of Google. You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: tools.google.com/dlpage/gaoptout.
Safeguarding and Securing the Data
PowBit is committed to securing your data and keeping it confidential. PowBit has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
Third-Party Privacy Policies
Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Data transfers
We maintain servers around the world and your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this Policy. We also comply with certain legal frameworks relating to the transfer of data. The European Commission has determined that certain countries outside of the European Economic Area (EEA) adequately protect personal data. To transfer data from the EEA to other countries, such as the United States, we comply with legal frameworks that establish an equivalent level of protection with EU law. When we receive formal written complaints, we respond by contacting the person who made the complaint. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of your data that we cannot resolve with you directly.
Retaining and deleting personal data
Our Policy and procedure are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. Notwithstanding the other provisions, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
Your rights
If you are a European resident, you have the right to access the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted.
You have the right to do the following:
Withdraw your consent at any time. You have the right to withdraw consent where you have previously given consent to the processing of your personal data.
Object to processing of your data. You have the right to object to the processing of your data if the processing is carried out on a legal basis other than consent.
Access your data. You have the right to learn if Data is being processed, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
Verify and seek rectification. You have the right to verify the accuracy of your data and ask for it to be updated or corrected.
Restrict the processing of your Data. You have the right, under certain circumstances, to restrict the processing of your data. In this case, we will not process your data for any purpose other than storing it.
Have your personal data deleted or otherwise removed. You have the right, under certain circumstances, to obtain the erasure of your data from us.
The right to data portability. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Lodge a complaint. You have the right to bring a claim before your competent data protection authority. Additionally, if you are a European resident, we note that we are processing your personal data to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Under the CCPA, Privacy Rights (Do Not Sell My Personal Information) among other rights, California consumers have the right to:
a) request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
b) request that a business deletes any personal data about the consumer that a business has collected.
c) request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. If you would like to exercise any of these rights, please contact us at support@powbit.com
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following: When you are filling the forms on the website, make sure to check if there is a box that you can leave unchecked, if you do not want to disclose your personal information.
PowBit will not lease, sell, or distribute your personal information to any third parties unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
Changes to our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on our website, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations. We recommend that you check this page regularly to keep up to date. If you do not agree with any changes, we recommend that you contact customer support for clarifying or otherwise close Your Account.
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